Jan
31
2

We have a winner!

We have a winner of the Peg Perego Book Club Giveaway!

Congratulations to Brianne R. who shared:

“The Book Plus would be perfect for my expecting wife and I, who’s first is due to arrive in August!! Looking for something to accommodate newborns and up!”

We’re so happy for you and your baby-to-be! (Check your inbox Brianne, you’ll be getting an email from us soon.)

Thank you to all who entered our Book Club giveaway. We had a lot of fun!

RSS by admin (Erica) | Posted in Baby Talk, Big News!, Collection 2013 | 2 Comments
Jan
28

Book Club!

Have you heard of any good books lately? We have! Our two favorite new releases are the Book and Book Plus.

Named for their compact, book-like fold, the new Book and Book Plus are perfect picks for stylish and on-the-go families. Both offer the very best — and the very latest — in design and style. So which one is right for your family?

Streamlined and oh-so-very-chic, the all-new Book really does have it all. Retractable anchors located on the seat create a travel system that lets the Primo Viaggio SIP 30-30 easily attach to the stroller. And like all of our strollers, the Book will grow with your child. Multiple recline positions ensure comfort at every age. Another favorite feature is the solid handlebar used for folding that allows the stroller to be pulled like a trolley.

The Book Plus is a bit more customizable. First of all, it comes with a reversible seat that allows baby to face you or the world ahead. And paired with the included foot muff, the Book Plus easily transforms into carriage mode. In carriage mode, the adjustable backrest reclines to several positions, including a newborn-ready flat recline.

Want even more options? The Book Plus can also be paired with the Primo Viaggio SIP 30-30 infant car seat to make it a travel system, the Navetta XL bassinet to turn it into a pram or our all-new Pratico seat to make it a compact and lightweight toddler stroller (all sold separately).

So, which one do you think would be right for your family? Let us know by commenting below, and you might just WIN it.

That’s right. We’re giving one lucky family their top choice: either the all-new Book or Book Plus. For your chance to win, leave a comment below and tell us which stroller you want for your family — either the Book or Book Plus — and why. We will randomly select one lucky winner. Please comment before 3 p.m. EST, January 30, 2013. (One comment per person please.)

Buona fortuna!

RSS by admin (Erica) | Posted in Collection 2013 | 600 Comments
Jan
22
1

Big Kids & Boosters

Pop quiz: How long will your school-age child need to stay in a booster seat? The answer may surprise you.

According to the American Academy of Pediatrics, children whose weight or height is above the forward-facing limit for their car seat should use a belt-positioning booster seat until the vehicle seat belt fits properly, typically when they have reached 4 feet 9 inches in height and are between 8 and 12 years of age.

“Seats belts are made for adults,” the AAP explains. “Boosters are designed to raise your child so the seat belt fits properly.”

Given its critical role, it’s important to find a booster that will fit your child for years to come.

Designed for children 40 to 120 pounds (or up to 57 inches), our new Viaggio HBB 120 offers all the celebrated safety and design of our beloved Primo Viaggio SIP 30-30 infant car seat and Primo Viaggio SIP 5-70 Convertible, in a booster.

The Viaggio HBB 120 provides total Side Impact Protection that exceeds the most stringent tests in the world. Plus, energy-absorbing Expanded Poly Styrene foam in the head panel protects the child’s head from impact forces.

LATCH connectors provide additional stability and keep the booster seat in place when not in use. Plus, the innovative Viaggio HBB 120 features a six-position head panel that can be adjusted even with your little one in the seat, allowing for the best possible fit for a growing child.

As an added bonus, the Viaggio HBB 120 is pretty stylish too. In addition to a modern design, plush fabrics and convenient accessories like dual cup holders, the Viggio HBB 120 comes in some pretty cool big-kid-friendly color options, including the new, loved-by-little-girls-everywhere Fucsia (pink), as well as Crystal Black, Crystal Red, Crystal Beige and Licorice.

Want to know more? Check out all the Viaggio HBB 120’s specifications here.

The Viaggio HBB 120 is available now. Use our Store Locator to find a retailer near you.

RSS by admin (Erica) | Posted in 2012 Viaggio HBB 120, Traveling with Peg Perego 2012 | 1 Comment
Jan
14
0

At Your Service

Ciao from Fort Wayne, Ind.! Today’s post is coming straight from our U.S. headquarters, where our U.S. customer service team and online associates work to answer your questions on everything from what stroller would be right for your family to how to wash that beloved vintage Peg Perego. We thought we’d check in and see what they’re getting asked most.

If you don’t see your question, help is just a phone call away. You can reach one of our customer service representatives at 1-800-671-1701, Monday through Friday from 9 a.m. to 5:30 p.m. EST.

Q: When will your new Book and Book Plus be available?

A: Both the Book and Book Plus strollers are available in select stores now! If you need help finding a retailer in your area, please email our online associate, Erica, at onlineassociate@pegperego.com.

Q: When will the new 2013 products and colors be available?

A: Very, very soon! We will begin rolling out new products and colors in January. Most of the new collection will be available in stores by April.

Q: I’m having such a tough time deciding between two of your strollers. Can you help me decide?

A: Yes! Check out the search option on Ciao, Mondo! We’ve done lots of comparisons of our favorite strollers. You can also see some of our strollers in action on our Peg Perego USA channel. If you still need help, email our online associate, Erica, at onlineassociate@pegperego.com.

Q: Where can I buy Peg Perego products?

A: We sell our products through a wide network of authorized retailers. To find one near you, use our online Store Locator, which you can find here. You can find a listing of online retailers here.

 Q: You are no longer selling the model I own. Are spare parts and accessories still available?

A: Select accessories are available for sale on our website. If you don’t see what you’re looking for, call our customer service team at 1-800-671-1701. We’ll do our best to get you what you need.

Q: Can I get my Peg Perego stroller repaired?

A: Yes. You can take it to any of our authorized service centers. You can find a listing of authorized service center near you here. If there isn’t one close to you, please call customer service at 1-800-671-1701 to set up a return authorization to have your product sent to our in-house repair department.

Q: Can I wash the upholstery on my stroller?

A: Yes. All of our seat upholstery for our strollers and highchairs can be hand washed with water and a mild soap.

We hope you found these FAQs helpful. As always, if you need further assistance, please don’t hesitate to contact us. Leave a comment here, drop us a line at service@pegperego.com or call us at 1-800-671-1701. We’d love to hear from you!

RSS by admin (Erica) | Posted in FAQs | No Comments
Jan
7
0

Long Live FUN!

Did your little one get a new Peg Perego ride-on this holiday? (If so, they must have been very, very good!) Be sure to read this post from guest blogger Jared Clark of the one-stop online parts warehouse eReplacementParts.com for tips on extending your toy’s battery.

Most ride-on toys, including those from Peg Perego, require little maintenance. But you’ll want to know how to properly maintain your battery to get the longest and best life out of your Polaris Outlaw, John Deere Farm Tractor or other Peg Perego toy.

The batteries found in your ride-on are just like the ones used in cars. This means they won’t build up a “memory,” so you should always charge the battery after use. As a general rule, charge the battery for 24 hours when you first get the toy, then for about 16 hours after every use, whether the toy was used for 20 minutes or three hours. And remember your ABCs: Always Be Charging. If you purchase a spare battery, you can charge one while using the other, guaranteeing countless days of Peg Perego fun!

Diagnosing the Issue

Not every issue requires a battery replacement. In some cases, you may only need to replace a fuse, a simple and inexpensive fix. So how can you diagnose the problem? Follow these steps:

1. If the vehicle doesn’t run, check the fuse in your battery. A broken fuse will prevent both vehicle operation and the battery’s ability to charge. For 2-speed vehicles, you’ll need a 25- or 30-amp fuse; for 2-speed vehicles, use a 40-amp fuse. The existing fuse should clearly identify the amperage, so you shouldn’t have trouble finding the right replacement.

2. If you have a 2-speed vehicle that only operates on high speed, lift the drive wheels off the ground and check to see if they both turn when the gas pedal is depressed. If only one wheel turns, you’ll want to check the motor (you can find it under the seat on most models). Two wires should connect to the motor opposite the main drive wheel. When you reconnect the wires, both wheels on the motor should turn in the same direction. If this isn’t the case, just reverse the wires on the motor.

3. If the vehicle only runs in reverse, or in the lower gear on 2-speed models, you may require a new switch. If so, contact your nearest Peg Perego service center and they will help you find the part you need.

Replacing the Battery

If these steps don’t get your ride-on running again, then you probably do need to replace the battery.

First, identify whether your model uses a 6-, 12-, or 24-volt battery. These are the main classes for batteries. (The amperage and style can be particular to each model of vehicle. For example, some use slim-fit designs. The battery should be clearly labeled, so you can read the information on it to find the voltage and amps you need in your replacement.)

You’ll usually find the battery in the engine bay, though on some models, such as ATVs, you may need to look under the seat. Grab a screwdriver and remove the tie-downs that secure the battery in place. Once you do that, you should be able to pop the battery out of its compartment and replace it. Then just re-secure it, and you’re all set.

Maintaining Your Battery

Lastly, here are a few tricks that can help keep your battery running and charging well for years to come:

  • As mentioned above, charge all your new batteries for 24 hours the first time, then, after any amount of use, charge them again for about 16 hours.
  • Never store your battery in extremely cold or hot environments. This can lead to swelling or shrinking and will end up requiring a replacement.
  • Don’t charge or store your battery on concrete surfaces. Doing so will actually cause the battery to lose charge rather than gain it.
  • The more you use the battery, the longer it will last. A battery used only once or twice a year will lose its ability to hold a charge faster than one that isn’t used at all.
  • For this reason, you should try to charge your battery, even rarely used ones, monthly, at least.

Finally, never push the vehicle along the ground, as this can result in motor seizure and damage to the drive mechanism. Instead, you should lift the drive wheels off the ground and push the ride-on like a wheelbarrow to wherever you store it.

That’s all you need to know to repair, replace and maintain the batteries in your Peg Perego ride-on. Now enjoy those smiles as your children get the most out of their toys all year long!

 

RSS by admin (Erica) | Posted in Playing Favorites | No Comments